• Enjoy phone calls with real-time braille captions 

    *OpenAccess Captions currently in trial*

Discover OpenAccess Captions in action. (music)

Developed specifically for people who are Deafblind, OpenAccess Captions allows you to make phone calls wherever you are

  • Real-time captioning, more accurate than Siri and other speech-to-text options
  • Uses a common, mainstream device
  • Make calls when you're out and about - at work, at the doctor, on the train

OpenAccess Captions benefits

1.1 million


who are hard of hearing



who are Deaf and uses Auslan



who are Deaf and blind

About OpenAccess Captions

If you’re Deafblind, making a phone call is a difficult option. 

Perhaps you used to be able to make calls but your vision and hearing loss means you simply can’t any more. It can be incredibly isolating and you feel so disconnected, not being able to contact family and friends.

Introducing OpenAccess Captions. An iPad and iPhone app that allows Deafblind people to make phone calls, on a mainstream device. Using real time braille or large size captions, users can connect with friends and family again. 

No matter your level of vision/hearing. Whether you are:

  • Deafblind
  • Deaf with a vision impairment
  • Blind with a hearing impairment

OpenAccess Captions allows you to make calls, wherever you are.

* Please note, this service is currently a trial only. If you’d like to be involved, contact hello@conexu.com.au

In partnership with Able Australia

If you have any questions, please contact us using the form at the bottom of the page.

Who we are

Conexu believes communication barriers should never stop people from reaching their potential.

We are a national non-profit organisation, and experts in both technology and communication access. It’s our whole focus.

Our purpose is to use technology to bridge the communication divide between hard of hearing, Deaf or speech impaired Australians and the broader community.

Since 2011, our award winning team has been developing accessible apps with our communities to overcome communication barriers using mainstream technology. 

Learn about Conexu's other OpenAccess apps:

Access to the arts (OpenAccess Tours)

Join the conversation (OpenAccess Chat)



 Works with accessibility functions

on iPhone, such as VoiceOver and speech selection

Works with a braille display

for people who are Deafblind

Connects to a live captioner

so you can read the conversation as it happens

Use your own personal number

you can call anyone and anyone can call you

Available on iPhone and iPad

Case Studies

  • Creating Auslan Signs for Health and Wellbeing vocabulary.

    With a grant from the Brockhoff Foundation in May 2018, Conexu is currently working with Deaf organisations and schools to develop a list of over 500 words to be translated into Auslan and add to our OpenAccess Face to Face app in early 2019.

    With current community concern about mental health and wellbeing, young deaf people are at risk of missing out on important information and understanding the meaning of common words used when talking or learning about this important issue. With access to Auslan signs for these words, deaf people.

  • David Murray

    David has tunnel vision with grey spots in middle. He can see his smartphone screen in normal text size but he prefers larger fonts. He wears a hearing aid and cochlear implant. David has learned Auslan and can hear in a one on one setting if the person speaks loudly.

    David has an iPhone and an iPad. When using the OpenAccess Captions app, he uses the iPad to make the call, the iPhone to speak into and the iPad to read the captions of what the other person is saying.

    He likes the one line text and spacing feature and thinks the app will be beneficial with phone meetings as back-up support.

  • Rikki Chaplin

    Rikki is totally blind. He wears hearing aids and can hear in a one on one setting if the person speaking has a strong voice. Usually Rikki uses Skype with headphones to make calls over the internet but he finds it difficult in noisy environments.

    Rikki uses OpenAccess Captions on his iPhone and reads the braille captions using his Braille Connect 40.

    He enjoys using OpenAccess Captions and can definitely see the benefit for making calls when he’s out and about on the train and in other noisy places.

  • Irene McMinn

    Irene is blind, but she can see in close view. She is also Deaf and able to hear one on one if the person speaking is close by.

    Irene used to use a telebraille, but it’s not available any more. She’s recently started using an iPhone and is still learning to do things like send text messages and use Facebook. To use the OpenAccess Captions app, Irene connects her iPhone to her Focus 15 braille display.

    Using OpenAccess Captions is the first time Irene’s been able to make a phone call for years. She’s thrilled with the app and keen to learn more.

How it works

Download the app and register your interest with us.
Set your preferences and access the contacts in your phone list
Enter the number you wish to call.
Talk to the user you called through braille or video.

Download the free app and register for the trial service. Select the person you want to call from your contacts list, or enter their phone number on the keypad. You speak and the captioner re-speaks what the person you're calling says which creates captions. Depending on your needs, you are able to get this information through voice, reading the captions on your device screen, or reading the braille on your keyboard.

For the person on the other end, it is a regular phone call. They hear your voice and talk back to you. Only you receive captions of their conversation.


Answers to frequently asked questions.

VoIP stands for Voice over the Internet Protocol. It means making phone calls via the internet. 

The trial service is available 24/7 so, once you're part of the trial, you can make calls anytime you like!

The captions will stay on the screen during your call. For privacy reasons, once you hang up they will dissapear.

Using the OpenAccess Captions to make phone calls over the Internet (VoIP) will use little data on your monthly plan. It's usually less than a standard SMS.

You will need an iPhone or iPad, internet access and a braille display device (if you are a braille user).

Apart from a very small amount of data, there are no costs in making a phone call via the OpenAccess Captions app as the call is made over the internet (VoIP).

Contact us

Callback options

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